The micro-city, wayfound.
Live tenant directories, multi-level accessibility-first wayfinding, sponsor rotation and centre-wide emergency broadcast.
Shopping centres are shared-infrastructure businesses. Their signage has to work for operators, tenants and shoppers at once.
A modern shopping centre runs three audiences in parallel: shoppers (who need to find stores, events and food-court options), tenants (who pay for footfall and expect promotional support), and centre operators (who need wayfinding, compliance, incident-broadcast and sponsor-impression proof). Hangar.Media's centre-side platform integrates with tenant-management systems, visitor-app platforms and event-booking software so wayfinding totems, directory boards, food-court menus, event-promotion walls and sponsor-rotation screens all operate from one centre dashboard. Tenant units can also run their own screens from unit-level accounts with centre-level brand guardrails.
Built for how shopping centres & malls actually run.
The capabilities that matter in this sector — concrete, specific, and backed by the integrations your team already uses.
A unit opens. The directory knows. Before the first customer asks.
Tenant-directory screens integrate with your centre-management system so new unit openings, temporary closures, fit-out periods and rebrand transitions update every directory board in the centre within minutes. No more 'sorry that unit's closed' conversations with frustrated shoppers. Unit-level detail (opening hours, sale signage, promotional campaigns) can also flow to directory screens.
New tenant opens Wednesday. The directory was already updated Monday.
- Tenant-management system integration (Yardi, MRI, custom centre-management platforms)
- Live unit-status (open / closed / coming-soon / fit-out) with estimated-open dates
- Per-unit opening-hours and sale-signage overlays
- Category-level directory filtering (fashion / food / services / family)
Ground floor to level three. Step-free. Multilingual. Live.
Touch-wayfinding totems at every major decision point (entrances, lift lobbies, food-court entry, car-park bridges) with turn-by-turn directions to any unit. Accessibility-routing (step-free, nearest lift, accessible-toilet routing) is a first-class feature, not an afterthought. Multilingual support handles the international-visitor traffic major centres attract (EN / ES / FR / DE / IT / ZH / JA / AR typical).
Wayfinding makes international-visitor centres work. Without it, the info desk is a bottleneck.
- Touch-kiosk wayfinding totems with turn-by-turn directions
- Accessibility-routing (step-free, lift-only, accessible-toilet variants)
- Multi-language support (12+ languages for major destination centres)
- Emergency-evacuation routing with bridge-level override
Saturday's centre event. Promoted in every corridor.
Centre-run events (seasonal activations, Christmas grottos, fashion shows, wellness weeks, kids' workshops, live music) drive measurable Saturday footfall when they're surfaced prominently across the centre. Hangar.Media pushes event promotion to every screen with countdowns to the event, sponsor acknowledgement, and post-event 'next week's event' continuity content.
Centre events drive Saturday footfall. Only if every corridor knows they're happening.
- Event-schedule boards with countdown and per-event sponsor acknowledgement
- Seasonal-activation rotation (Christmas grotto, Easter egg hunt, back-to-school)
- Event-sign-up QR for ticketed or capacity-limited events
- Centre-sponsor acknowledgement with contracted-share impression tracking
Contracted 400,000 impressions. Delivered 423,000. Proof on export.
Sponsor acknowledgement, brand-ad and promoted-unit content runs on a scheduler tied to contracted impression counts. Platinum sponsors get 40% of sponsor-screen time, gold 25%, silver 10%. Post-period sponsor-performance PDF exports show every sponsor exactly what they got — measurable evidence for renewal conversations rather than estimates.
Sponsor renewals climb when the evidence is in the report, not in the hope.
- Per-sponsor impression tracking with contracted-share delivery
- Tiered ad-slot allocation (platinum / gold / silver / bronze)
- Per-zone sponsor visibility (food-court vs main-concourse vs car-park)
- Post-period sponsor performance PDF exports for renewal conversations
Fire. Security. Weather. Every screen. 10 seconds.
Shopping-centre incidents — fire alarms, security incidents, severe-weather lockdown — require centre-wide signage override with audit log for post-incident review. Hangar.Media's bridge-level override pushes emergency content to every screen in the centre within 10 seconds, with zone-level targeting (evacuation routing by fire-zone, accessibility-route guidance, concierge-office relocation). Every broadcast is audit-logged with timestamp, source and approver.
The incident team pressed the fire-override. Every screen showed the right evacuation route in 10 seconds.
- Bridge-override to every screen within 10 seconds
- Zone-level targeting (fire zones, accessibility routing, concierge relocation)
- Integration with fire-alarm and security-management systems where supported
- Post-incident audit log with timestamp, source and operator-approval trail
Every screen in the building.
From customer-facing walls to operational dashboards — the scenarios that make the platform worth running day-to-day.
Large-format directory and event boards
Large-format concourse screens with tenant directory, today's events, centre-wide sponsor rotation and seasonal-campaign promotion.
Touch-kiosk turn-by-turn directions
Interactive wayfinding totems at every major decision point with accessibility-routing and multi-language support.
Menu directory and hall-specific promotion
Food-court-adjacent directory screens with all tenant menus, wait-time displays where integrated, and food-court sponsor rotation.
Floor-guide and upcoming-event promotion
Lift-lobby vertical screens with floor-guide (what's on this level), next-event countdowns, and accessibility-routing prompts.
Parking availability and entrance wayfinding
Car-park bridge and zone screens showing live parking availability (when integrated with car-park system), entrance wayfinding and disabled-bay locator.
Queue displays and self-service prompts
Info-desk-adjacent queue displays with self-service alternatives (lost-and-found QR, wayfinding kiosk, accessibility-concierge contact).
The integrations that actually matter here.
Every integration is included in every plan. These are the ones shopping centres & malls operators reach for first.
Building Directory
Multi-level tenant-directory and wayfinding with accessibility routing.
Learn More →Public Transit
Local bus / tube / rail departure boards for centre-exit screens.
Learn More →Centre and tenant Instagram feed aggregation for UGC walls.
Learn More →Taggbox
Multi-platform UGC aggregation with centre-level moderation.
Learn More →Meeting Room Booking
Function-room and event-space booking for centre-run events.
Learn More →Common questions. Straight answers.
Which centre-management systems do you integrate with?
Yardi Voyager (the dominant centre-management platform), MRI Commercial Management, Argus Estate Manager and custom internal systems via REST API. We pull tenant-list, unit-status, opening-hours and promotional data for the directory boards. For event and sponsor data, we also integrate with Salesforce, HubSpot, and custom event-booking systems. Every integration is included in the flat software price.
Can tenant units run their own content with centre-level brand guardrails?
Yes — that's a core pattern for shopping-centre deployments. Each tenant gets a permission-scoped login to manage their own unit screens (shop-window promotion, storefront campaigns, fitting-room content). Centre-level content templates enforce brand-safety boundaries (no off-brand competitor content, no out-of-date price claims). Centre operators can override tenant content with centre-wide takeovers for Christmas, sales weekends or emergency events.
How do you handle the centre-wide emergency broadcast?
A single bridge-override button in the centre-ops dashboard (permission-scoped to security / facilities / duty-manager roles) pushes emergency content to every screen within 10 seconds. Zone-level targeting supports evacuation routing by fire zone, accessibility-aware route guidance, and concierge-office relocation messaging. Integration with fire-alarm and security-management systems is available for automatic trigger on alarm-activation. Every broadcast is audit-logged with timestamp, source, zone coverage and operator-approval trail.
What does this actually cost for a 120-unit shopping centre?
£5 per screen per month, flat. A 120-unit centre running 60 centre-operated screens (main concourse, wayfinding totems, food court, lift lobbies, car park, customer service) pays £300 per month for centre-side software. Same price whether you run one site or a hundred. No tiers, no per-connector fees, no sector premium.
Adjacent sectors.
Operators in shopping centres & malls frequently borrow patterns and playbooks from these neighbouring verticals.
Fashion & Apparel
Tenant-level lookbook walls, fitting-room clienteling and UGC displays.
Electronics & ApplianceElectronics & Appliance
ESL pricing, product-demo walls and click-and-collect counters.
Event & Conference VenuesEvent & Conference Venues
Event schedules, sponsor rotation and multi-hall wayfinding.
AirportsAirports
Flight-information, multi-language wayfinding and concourse retail.
One price. The whole platform.
That's how we think signage should work. Content editor, screen management, and 200+ app integrations — all included from day one.