Sectors // Hospitality // Cruise Lines

Every corridor, on schedule.

Port guides, multi-restaurant availability and multilingual safety messaging, managed from shore across the fleet.

41% Fewer Guest-Services Calls
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12 Languages Supported
Sectors // Overview

Guests on a cruise don't want to download another app. They want to glance up.

A modern cruise ship runs eight-plus restaurants, a theatre, a casino, a spa, multiple lounges, kids and teen clubs, and port excursions in three languages, often across 5,000+ guests. Most guests will use the mobile app once, abandon it, and walk around asking crew where the Thai restaurant is tonight. Hangar.Media puts every answer on the corridor screens, elevator-bank displays and lift-lobby boards that guests already walk past — sourced from your onboard systems (Fidelio Cruise, Oracle Opera Cruise, Royal Caribbean's internal stack, DCL Navigator) so the data matches reality, not the printed cruise-daily that went to press at 4am.

Multi-language corridor screens (EN/ES/FR/DE/IT/PT/RU/ZH/JA/KO and more)
Live dining-room cover availability across every onboard restaurant
Port-of-call guides with day-of-arrival weather, excursion times and shore-side notes
Activity schedule with real-time session capacity for gym, spa, kids club and theatre
Safety-briefing scheduling per language group with mustering-drill compliance log
Fleet-wide shore management — push a content update to 12 ships simultaneously
Sectors // What It Does

Built for how cruise lines actually run.

The capabilities that matter in this sector — concrete, specific, and backed by the integrations your team already uses.

Port Guides // 01

The guest's phone is in their cabin. The corridor screen isn't.

Port-of-call days are chaotic. Excursion times, weather, shore-side tender schedules and local currency information all change on the day. Hangar.Media corridor screens, elevator-bank displays and lift-lobby boards surface the current information the moment the gangway opens — in the right language for the guest standing in front of them, sourced from your excursion-desk system so last-minute changes propagate without re-printing.

Embarkation day chaos drops when every elevator knows what time the Barcelona tour returns.
  • Auto-populated port day with weather, gangway times and tender schedule
  • Excursion availability with live booking-status feeds from the desk
  • Multi-language hero content per guest corridor and deck
  • Currency conversion and tipping-guide overlays for the port of call
Dining Availability // 02

Eight restaurants. Six with wait times. Two fully booked. Now.

Specialty-dining, main-dining rotations and buffet hours vary by day and guest-count. Hangar.Media pulls live cover and wait-time data from your onboard F&B POS and reservation system so guests see which restaurants have availability right now before they walk a deck-and-a-half to the Italian only to find it booked. Crew phones stop ringing with 'can I book dinner at Sabatini's?'

Guests choose restaurants they can actually get into — in real time, not at 9am.
  • Live cover availability per restaurant with current wait time
  • Specialty-dining booking prompts with one-touch reservation from corridor touchscreens
  • Dietary-filter overlays (vegan, gluten-free, kosher, halal) per menu
  • Specialty-dining promotions during off-peak windows (early dinner 5-6pm)
Activity Schedule // 03

Tonight's show, tomorrow's gym class, the entire cruise.

Corridor and elevator-bank screens show the next three or four onboard activities relevant to the guest's deck (family deck sees kids-club schedule; adults-only deck sees theatre and jazz lounge). Live capacity data means 'gym class full' shows before the guest queues for it. Activity updates from the cruise-director system propagate to every screen within seconds.

The guest doesn't miss the show because no-one wrote it on the elevator mirror at 6am.
  • Per-deck activity rotation (family, adult, teen, spa)
  • Live capacity for gym classes, theatre shows and specialty seating
  • Theatre and entertainment-venue countdown timers
  • Daily-programme integration with Fidelio Cruise, Royal's internal stack and DCL Navigator
Safety & Compliance // 04

Mustering. Assembly. Every language group, on time, logged.

IMO and flag-state regulators require mustering-drill compliance per voyage, in the languages your guests actually speak. Hangar.Media schedules and logs muster and safety-briefing messaging per language group, per corridor, per mustering station. The compliance log exports to PDF for your voyage-compliance file in minutes, not an auditor-visit panic.

Mustering done. Every language. Logged. Audited. No scramble.
  • Mustering-drill scheduling per guest-language group per voyage
  • Muster-station locator with accessibility-routing variant
  • Bridge-override for emergency announcements across every screen
  • IMO-compliant safety-messaging audit log with PDF export
Fleet Management // 05

12 ships. One shore dashboard. Tuesday-morning content rollout.

Content updates that used to require a satellite uplink and a technical-officer patch now roll out from shore to every ship in the fleet simultaneously. Brand campaigns, menu refreshes, new excursion offers and safety-messaging updates push from HQ to Ships 1-12 in one click, with per-ship dry-run and preview before go-live.

Fleet content now rolls out in minutes from one shore desk, not one ship at a time.
  • Fleet-wide rollout with per-ship dry-run and preview
  • Ship-specific overrides (ship-of-the-fleet-day, dry-dock schedule)
  • Low-bandwidth satellite-friendly content-sync architecture
  • Per-ship usage, uptime and content analytics from shore dashboards
Sectors // Where It Runs

Every screen in the building.

From customer-facing walls to operational dashboards — the scenarios that make the platform worth running day-to-day.

Corridors & Elevator Banks

Port guides and activity schedules

Vertical corridor screens and lift-lobby displays showing next-3-activities, port-of-call info, and dining availability. Multi-language rotation based on deck profile.

Guest Services & Reception

Queue displays and self-service info

Live guest-services queue times with suggested alternative self-service options (digital card reprint, self-check in on-board tours) surfaced on reception-approach screens.

Restaurants & Bars

Availability boards and featured menus

Approach screens at every specialty restaurant and bar showing live cover availability, tonight's feature dish, and wine pairings. Happy-hour countdowns at lounges.

Theatre & Entertainment

Show countdown and pre-show marketing

Theatre-adjacent screens showing next-show-in countdown, cast information, and tomorrow's entertainment programme. Pre-show cocktail-bar promotion.

Kids & Teen Clubs

Session availability and activity schedule

Family-deck screens showing kids-club session availability, age-group activity schedule, and parent-pickup reminders. Separate teen-club screens for age-appropriate content.

Gym, Spa & Wellness

Class capacity and treatment availability

Gym-approach screens with class capacity (yoga, HIIT, spinning) and spa-treatment availability windows. Same-day booking prompts with one-touch reservation.

Sectors // Questions

Common questions. Straight answers.

Does the platform work over a ship's satellite uplink?

Yes. Our content-sync architecture is designed for low-bandwidth and intermittent-connectivity environments — the same challenges a cruise ship faces. Each ship runs a local content cache so screens keep rendering even when the satellite link is degraded, and content updates queue and apply when bandwidth is available. Fleet operators using this pattern report zero screen-blackout incidents during trans-ocean legs.

Which onboard systems do you integrate with?

Hangar.Media integrates with Fidelio Cruise (Oracle Hospitality Cruise), Oracle Opera Cruise, DCL Navigator APIs (for Disney Cruise Line partners), Royal Caribbean's internal SEALive stack, and custom cruise-director scheduling systems. F&B POS integrations include Oracle MICROS, Infor Hospitality and Agilysys. If you're running a custom system, our integration team will quote a bespoke connector at no per-connector fee.

How do you handle multi-language content per corridor?

Content rotation is configurable per deck, corridor and screen. A corridor on the family deck with a predominantly Spanish-speaking passenger mix can rotate Spanish-first content with English and Italian secondary, while the adults-only deck runs a different language mix. Mustering and safety content is mandatory per guest-language group and logged per voyage for IMO compliance.

What's the monthly spend for a 4-ship fleet?

£5 per screen per month, flat. A mid-size cruise ship has around 200 corridor, elevator, and service-area screens. What you see is what you pay. Every integration, every feature, monthly billing, cancel any time.

Pricing // Transparent by Design
£0
/screen/month
Industry avg
£8–24
Hangar
£5

One price. The whole platform.

That's how we think signage should work. Content editor, screen management, and 200+ app integrations — all included from day one.

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Pricing

£5 /screen/month

Everything included. One price.

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