Sectors // Healthcare // Hospitals

Every ward, clear to everyone.

Multi-department wayfinding, A&E queue displays, patient-education loops and bridge-override emergency broadcast — HIPAA / NHS-IG ready.

42% Perceived Wait Reduction
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<10s Emergency Override
Sectors // Overview

A hospital runs at the pace of the worst moment. Its signage has to do the same.

An acute hospital operates three signage challenges simultaneously: calm patients in waiting areas, route visitors through a building they've never seen, and broadcast emergency messaging within seconds when the worst happens. Hangar.Media handles all three on one platform, integrated with queue-management (Qmatic, Q-Flow, Tensator, NEMO-Q), wayfinding (building directory with accessibility routing), and bridge-override systems for code-red / fire / severe-weather events. PII-free by default. HIPAA BAA available. NHS Digital IG Toolkit documentation on request.

Queue-management integration with Qmatic, Q-Flow, Tensator, NEMO-Q and custom internal systems
Multi-department wayfinding with accessibility routing (step-free, elevator-only, BSL/Makaton support)
Bridge-level emergency broadcast to every screen in under 10 seconds with zone-level targeting
Patient-education content in 12+ languages with audio-description integration for accessibility
Visitor-parking, public-transport and local-amenity information for multi-day stay patients
Sectors // What It Does

Built for how hospitals actually run.

The capabilities that matter in this sector — concrete, specific, and backed by the integrations your team already uses.

Wayfinding // 01

Stranger to the building. Confident in the corridor.

Hospital wayfinding totems at main entrances, decision points and lift lobbies guide visitors to any ward, department or clinic. Turn-by-turn directions support the three common visitor types: first-timer, returning-but-lost, accessibility-needs. Step-free and elevator-only routing is a first-class feature, not a toggle hidden in settings. Multi-language support covers the 12 most-spoken languages on UK and US hospital floors.

First-timers find radiology without stopping at three desks.
  • Touch-kiosk wayfinding with turn-by-turn directions
  • Accessibility-routing (step-free, elevator-only, BSL/Makaton video support)
  • Multi-language support (EN, ES, AR, ZH, UR, PL, RO and more)
  • Emergency-evacuation routing with bridge-level override
Queue Management // 02

A&E, outpatients, pharmacy — the queue that speaks.

Queue-management integration with Qmatic, Q-Flow, Tensator, NEMO-Q surfaces live ticket-call, estimated wait, counter-assignment and department-routing across every waiting area. Patients know their position, the wait feels shorter, and reception staff answer fewer 'how much longer?' queries. In emergency departments, triage-category messaging keeps waiting patients informed without breaching triage-ordering clinical practice.

The wait doesn't shrink. The perception of it does.
  • Qmatic, Q-Flow, Tensator, NEMO-Q and custom-system integration
  • Triage-aware messaging for A&E environments
  • Multi-language ticket announcement (visual + audio)
  • Reception-side staff dashboards for queue-status overview
Patient Education // 03

The waiting room, clinically useful.

Waiting-room and corridor screens run patient-education content tuned to the ward: cardiology content in cardiology waiting, diabetes content in endocrinology, maternity content on the antenatal ward. Content is evidence-aligned (NHS England, CDC, NICE), multi-language and accessibility-aware. BLE-beacon integration with visitor apps triggers audio-description for patients with vision impairments.

The waiting room becomes a prep room. Patients arrive at the consult informed.
  • Evidence-aligned patient-education library across 25+ specialities
  • Ward-contextual content rotation (cardiology on cardiology ward, etc.)
  • 12-language playback with audio-description for accessibility-mode
  • BLE-beacon integration with Cuseum, Bloomberg Connects and custom visitor apps
Emergency Broadcast // 04

One button. Every screen. Ten seconds.

Code-red, fire, major-incident and severe-weather-lockdown events require hospital-wide signage override with audit log. Our bridge-level override pushes emergency content to every screen within 10 seconds, with zone-level targeting (evacuate this wing, shelter that one) and accessibility-aware routing. Integration with fire-alarm and security-management systems is available for auto-trigger on alarm activation. Every broadcast is logged with timestamp, source, zone coverage and approver.

Major incident declared. Every screen shows the right message. Before the pager finishes its first ring.
  • Bridge-override to every screen within 10 seconds
  • Zone-level targeting (evacuate wing, shelter wing, accessibility-routing variant)
  • Fire-alarm and security-system integration for auto-trigger
  • Post-incident audit log with timestamp, source and approver trail
Compliance // 05

HIPAA-ready. NHS IG-documented. PII-free by default.

US operators get HIPAA-compliant deployment with a BAA. UK operators get NHS Digital Information Governance Toolkit documentation. Architecture is PII-free by default — patient names, dates of birth, and clinical details never transit to screens unless explicitly configured and patient-consent captured. Queue systems surface ticket-number only; wayfinding surfaces department-name only. For the rare cases where patient names are needed (e.g. 'Sarah, room 3 is ready'), alias-only display with opt-in consent is configurable.

PII stays in the clinical system. The screens show what they need to show.
  • HIPAA BAA available for US-deployment
  • NHS Digital IG Toolkit documentation for UK operators
  • PII-free architecture by default with audit-log visibility
  • Opt-in patient-name display with consent-tracking for narrow clinical cases
Sectors // Where It Runs

Every screen in the building.

From customer-facing walls to operational dashboards — the scenarios that make the platform worth running day-to-day.

Main Entrance & Reception

Wayfinding totems and visitor-info screens

Large-format wayfinding totems with turn-by-turn directions, accessibility-routing options and today's clinic schedule overview.

A&E Waiting

Triage-aware queue displays

A&E-waiting-area screens with triage-category messaging (without breaching triage ordering), estimated-wait indicators and calming content rotation.

Outpatient Clinics

Clinic queue and education boards

Per-clinic waiting-room screens with live queue-ticket call, specialty-specific patient-education content and multi-language support.

Pharmacy Pickup

Prescription-ready alias boards

Pharmacy-counter pickup boards with alias-only 'prescription-ready' indicators and estimated collection-time displays.

Corridors & Lift Lobbies

Navigation and emergency-override

Vertical corridor screens with next-turn wayfinding, visitor information (parking, transport, cafeteria) and instant emergency-override when triggered.

Staff Back-of-House

Shift boards and operational dashboards

Staff-room and operational-desk screens with shift-handover boards, ward-capacity dashboards, infection-control alerts and team communications.

Sectors // Questions

Common questions. Straight answers.

How quickly does the emergency-broadcast reach every screen?

Under 10 seconds in every tested deployment. A duty-officer button-press in the dashboard pushes override content to every screen in the estate, with zone-level targeting for partial evacuations. Integration with fire-alarm, security-management and code-blue systems is available for automatic triggering on alarm activation. Every broadcast is audit-logged with timestamp, source, zone coverage and operator-approval trail for post-incident review.

Is the platform HIPAA compliant for US hospitals?

Yes. We offer HIPAA-compliant deployment options with a Business Associate Agreement (BAA) for US operators. The architecture is PII-free by default — patient identifiers never transit to screens unless explicitly configured and patient-consent tracked. For UK NHS operators, we provide NHS Digital Information Governance Toolkit documentation and Data Security and Protection (DSP) Toolkit compliance evidence.

Which queue-management systems do you integrate with?

Qmatic, Q-Flow, Tensator, NEMO-Q, Wavetec, Envision and 5+ others. For A&E environments we integrate with triage-aware systems that surface triage-category information without breaching clinical triage-ordering practice. Wait-time accuracy is typically under 2 minutes variance across production deployments. Custom and legacy hospital queue systems can be connected via our integration team at no per-connector surcharge.

Pricing for a mid-size hospital?

£5 per screen per month, flat. A 500-bed hospital typically runs 80-120 public-area screens (wayfinding, A&E, outpatient clinics, pharmacy, corridors, main-entrance). Flat-rate across the estate. Unlimited users, unlimited sites, no hidden fees.

Pricing // Transparent by Design
£0
/screen/month
Industry avg
£8–24
Hangar
£5

One price. The whole platform.

That's how we think signage should work. Content editor, screen management, and 200+ app integrations — all included from day one.

No per-user fees
Unlimited users
Unlimited screens
200+ integrations
150+ templates
Multi-tenancy
Edge caching
Offline playback
REST API
Emergency alerts
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Chat / Online

Pricing

£5 /screen/month

Everything included. One price.

Speed

Live in five minutes.

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Hardware

Use the screens you already own.

Fire TV, Android, Tizen, webOS, Pi, browser.

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